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TERMS & CONDITIONS

TERMS & CONDITIONS
This website is operated by Lucky Lashes & Cosmetics. Throughout the site, the terms “we”, “us” and “our” refer to Lucky Lashes & Cosmetics. Lucky Lashes & Cosmetics offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

 

REFUND POLICY

No refunds, exchanges, and/or returns. All sales are final. 

Damaged items are eligible for a replacement if route package protection was added to your order. If not added, we will not be responsible if any products come damaged. 

No canceling or modifying orders. Once your order comes through we cannot make any changes. 

SHIPPING POLICY

US Shipping: All shipping is done via USPS.  It takes about 3-4 days to process your order on our end. Once it has left our possession and shipped it takes about 3-5 days to deliver according to USPS. We cannot control any USPS delays once it has left our possession.

International Shipping It takes about 3-4 days to process on our end. Once it has left our possession and shipped via USPS, it takes 6-10 business days for priority according to USPS. For first class it could vary. We cannot control any delays ones it has left our possession.

*Please note during new releases and preorders it might take long to ship. We appreciate your patience during this time. 

Lost, stolen, or damage packages: You have the option to add route package protection. If not added Lucky Lashes & Cosmetics LLC is not responsible for lost and damaged packages. If any of the above occurs please contact route and file a claim. 

Please put your correct address at checkout. If packages are returned due to incorrect address at provided at checkout, you will be responsible for reshipping fees. If your package was delivered to the wrong address due to incorrect address you provided Lucky Lashes & Cosmetics LLC is not responsible.

 

GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 
 

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customerservice@luckylashesco.com.